Frequently Asked Question
General
Visit the “Sell your Car” section, complete the required details, and upload photos.
We offer various new and used cars, including sedans, SUVs, hatchbacks, hybrids, and electric vehicles.
You can reach us via the “Contact” page or use the live chat feature.
Use the search filters to browse by make, model, type, fuel type, and more.
Click on the “Forgot Password” link on the login page and follow the instructions to reset your password.
Yes, use the comparison feature to compare specifications, features, and prices of multiple cars.
Select the car you’re interested in and use the “Schedule a Test Drive” option to book an appointment.
Yes, we offer warranties on select used cars. Check the listing for warranty details.
Yes, you can trade in your current car. Use the “Trade-In” section to get an estimate.
Log in to your account and navigate to the “Account Settings” to update your information.
Contact customer support via the “Contact” page or live chat for assistance.
Use the “Save” feature on each listing to save it to your favorites.
Our return policy varies; please review the terms and conditions or contact customer support for details.
Yes, sign up for email alerts or notifications through your account settings to stay updated on new listings.
Payments
Yes, we provide various financing options and an auto loan calculator to help estimate monthly payments.
We accept bank transfers, credit/debit cards, and financing through approved lenders.
The down payment requirement depends on the financing option selected.
Refund policies vary; please review the terms and conditions or contact customer support for details.
Additional fees may include taxes, registration fees, and any dealer-specific charges. Check the listing for details.
Yes, installment payment options are available through our financing partners.
Use the “Apply for Financing” button on the car listing page and complete the required details to submit your application.
Interest rates vary based on the lender and your credit profile. Check the financing details for more information.
Yes, you can get pre-qualified by filling out the pre-qualification form available on the website.
Processing times vary by lender, but typically take a few business days.
This depends on the lender’s terms and conditions. Check your loan agreement for details.
Payments can be made online through your account dashboard or by contacting the lender directly.
Yes, refinancing options are available. Contact customer support or check the refinancing section for more details.
Typically, you will need proof of income, identification, and other relevant financial documents. Check the application requirements for specifics.
Buying a Car
Use the search filters to browse by make, model, type, fuel type, and more.
Yes, select the car you’re interested in and use the “Schedule a Test Drive” option.
Yes, warranties are available on select used cars. Check the listing for details.
Review the car’s history, condition, mileage, and any available inspection reports.
Yes, vehicle history reports are available for most used cars listed on our site.
Contact the seller directly to discuss the price and any potential negotiations.
Bring your ID, proof of insurance, and any necessary financing documents.
Yes, you can complete the purchase process online, including financing and delivery options.
Our return policy varies; please review the terms and conditions or contact customer support for details.
Additional fees may include taxes, registration fees, and dealer-specific charges. Check the listing for details.
Contact the seller directly or use the “Check Availability” feature on the listing.
Contact customer support or the seller to address any issues or concerns.
Yes, use the “Trade-In” section to get an estimate and start the process.
Use the “Apply for Financing” button on the car listing page and complete the required details to submit your application.
Selling a Car
Visit the “Sell your Car” section, complete the required details, and upload photos.
Provide details such as make, model, year, mileage, condition, and photos.
Listing fees may apply; check the “Sell your Car” section for details.
Use our pricing tool or research similar listings to determine a competitive price.
Use the messaging system on our website to communicate with potential buyers.
Yes, log in to your account and navigate to your listings to make updates.
- Log in to your account and update the status of your listing to “Sold.”
Yes, you can complete the purchase process online, including financing and delivery options.
- Consider adjusting the price or enhancing your listing with additional photos and details.
Yes, use our appraisal tool or contact customer support for assistance.
Provide the title, service records, and any other relevant documents to the buyer.
Use a secure payment method, such as a bank transfer or escrow service, to ensure safe transactions.
Yes, trade-in options are available. Use the “Trade-In” section to get an estimate.
Use our featured listing options to increase visibility and attract more buyers.
Complete the necessary paperwork, including the title transfer and bill of sale, to officially transfer ownership to the buyer.
Account Settings
Log in to your account and navigate to the “Account Settings” to update your information.
Go to “Account Settings” and select the “Change Password” option.
Customize your notification preferences in the “Account Settings” section.
Contact customer support for assistance with account deletion.
Update your payment information in the “Billing” section of your account.
Access your transaction history in the “Billing” or “Order History” section of your account.
Edit or delete your saved searches and alerts in the “Saved Searches” section.
Upload a new profile picture in the “Account Settings” section.
Update your email address in the “Account Settings” section.
Yes, link your social media accounts in the “Account Settings” section.
Customize your privacy preferences in the “Privacy Settings” section.
Enable two-factor authentication in the “Security” section of your account settings.
Use the “Forgot Password” link on the login page to reset your password.
Access and manage your listings in the “My Listings” section of your account.
Account Creation
Click on the “Sign Up” button and fill out the required information to create an account.
Provide your name, email address, and create a password to register.
No, you can browse listings without an account, but creating an account offers additional features.
Contact customer support for assistance with account deletion.
After registration, you’ll receive a verification email with a link to verify your email address.
Yes, you can sign up using your social media accounts such as Facebook or Google.
Check your spam folder and ensure you entered the correct email address. If needed, request a new verification email.
Log in to your account and navigate to the “Profile” section to complete your profile setup.
No, users are limited to one account per email address.
Opt-in for newsletters and updates during the account creation process or in your account settings.
Customize your search preferences in the “Saved Searches” section of your account.
Enjoy features like saved searches, personalized recommendations, and easy listing management.